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Call us! 361-364-2220 or 1-888-740-2220

Frequently Asked Questions

 

What is a cooperative?

A cooperative is a business owned and governed by its members which distinguishes it from investor-owned and municipal electric utilities. The business operates for the benefit of its members, rather than investors. Electric cooperative employees and board members are a part of the community the cooperative serves. Historically, people formed cooperatives for electrical and telephone service, farming, banking, housing, childcare, health care, food retailing and other goods and services. The nation's 47,000 cooperatives are found in every state and serve approximately 120 million people, or half the population of the United States. Of those, about 1,000 are electric cooperatives, which serve 31 million people in 46 states.

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What are your hours of operation?

SPEC is open Monday through Friday from 8:00 a.m. to 5:00 p.m.
Our office is located at: 402 E Sinton St., Sinton, TX 78387.

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When is my bill due?

Each bill for utility service, regardless of the nature of the service, is due 16 days after issuance. If the due date falls on a holiday or weekend payment will be due the next business day. If full payment is not received by the Cooperative, the customer's account will be considered delinquent and may be subject to late fees and disconnection in accordance with these rules. 

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How can I pay my bill?

There are many options for paying your bill. You may pay your bill by phone, online, at your local bank or through automatic bank draft. In some areas, the co-op offers pay stations where you can pay your bill in person. Your payment can also be mailed or hand delivered to the Cooperative. The mailing address is San Patricio Electric Cooperative, P.O. Box 360, San Antonio, TX 78292-0360.

SPEC accepts cash, checks and debit and credit cards. Please see our payment options for further information.

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If I pay at the bank is it posted the same day at the co-op?

No, to pay at the bank you must pay seven days before the due date. Payment is not considered compete by SPEC until the deposit slip, mailed by the bank, is received in the cooperative’s office.

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What other services do you offer?

San Patricio Electric Cooperative currently offers the following additional services:  

Electrician Services
Levelized Billing
Annual Billing
Security Lights

Please contact a service representative with SPEC for further information at 361-364-2220. 

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Do you offer online bill pay?

Yes, we do offer online bill pay. Our secure website will allow you to view and pay your bill online. Signup is easy. Just have your account number and e-mail address handy. (If you are billed through an invoice group, you will need the primary account number.) 

The site will accept MasterCard, Visa and Discover Debit and Credit Cards, as well as Electronic Checks. If you have any questions, please feel free to contact the billing department at the cooperative office.

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What if I am on life support?

If you or a member of your household is dependent on any type of life support equipment, we need to know! Please fill out the Life Support Information Form and return it to the cooperative with a letter of medical necessity from your personal physician.

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